Omnichannel Efficiency: Witt Group Achieves Comprehensive IT Transparency
Fashion retailer successfully combines traditional catalog and digital sales channels with integrated IT management
3,700+
Employees
10
Countries
9 months
Implementation
About Witt Group
Industry: Fashion Retail
Witt Group proves that tradition and modernity can successfully coexist in e-commerce. This international fashion and textiles specialist targeting customers aged 50 and above continues to rely on traditional catalog sales while continuously expanding its digital sales channels.
Audience-tailored catalogs reach 21.2 million customers worldwide. The Group operates eight brands across ten countries, including 20 online stores, with heine joining the family in 2019.
The Challenge
- Replace manual data collection and Excel-based IT controlling
- Improve strategic IT alignment with business objectives
- Create transparency around costs and resources
- Efficiently link traditional and digital sales channels
- Manual data collection from SAP-FI, ERP, and PLM systems
- Information frequently gathered on demand with significant effort
The Solution
- Bee360 Financial Management, Portfolio Management, and Enterprise Architecture Management
- 9-month implementation in two phases
- Phase 1: Functional controlling foundation, cost transparency, and enterprise architecture to improve business-IT alignment
- Phase 2: Comprehensive IT management, resource and cost controlling, and maintenance of an agile tool landscape
- Conscious decision to stay close to the Bee360 standard
- Stable system delivery through standardization
Measurable Results
21.2 million customers
served with an integrated omnichannel approach
Comprehensive transparency platform
across the entire IT landscape
Complete Business Capability Map
established
Full IT cost visibility
from multiple perspectives
Agile service catalog
with transparent cost allocation
Integrated capacity planning
enabling informed decisions
Reduced maintenance effort
and improved efficiency
What Our Customers Say
Bee360 gives us a comprehensive overview with maximum transparency from multiple angles in a single place.
Bee360 is making an important contribution to Witt Group's transformation into a modern omnichannel fashion retailer that can respond flexibly to market changes while ensuring a high level of business processing efficiency.
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